Website privacy

This website has no database behind it, no account to create and nothing to fill in. It counts which pages are read, and that is the only thing it records.

What is counted, and what is not

When a page opens, it sends two things to a counter run by CyberSquad IT, who built and host this site: the address of the page you opened, and — if you arrived by following a link or a search result — the website you came from. Nothing else is sent, and nothing is sent back. The counter is at command.medlinkconnect.com.au, and it is the only address on the internet that any page of this site contacts.

• No cookies are set, and nothing is kept in your browser's storage. Nothing about you survives closing the tab.
• Your address is not stored. To tell forty visits by one person from forty different people, your network address and browser are scrambled together with a secret that changes at midnight, and only that scrambled code is kept. It cannot be turned back into your address, and tomorrow's code for the same person is different, so the count cannot be assembled into one person's history — by us or by anyone else.
• There is no advertising or tracking. Nothing here reports to Google, to a social network, or to anybody selling advertising.
• Nothing on the page is loaded from another company. Every image, font and stylesheet is served from this site, so opening a page contacts nobody but us.
• There is no contact form, no enquiry form and no online registration, so there is nothing here that can send your details anywhere.

Why the practice counts at all

So they can see which pages people actually read — whether patients are finding the clinic they need, whether the injury clinic times are being looked at on a Saturday, and whether a page nobody opens is worth keeping. It is the smallest amount of information that answers those questions, and it does not identify anybody.

Why there is no form

Email and web forms are not secure, and a form invites people to describe their symptoms in it. Anything about your health, your results or your Medicare details should be said on the telephone or brought with you, not typed into a website.

The practice's own privacy policy

How sportsmed handles patient information as a healthcare provider is a separate document from this page. For a copy, ring reception on (08) 8130 1222 and they will arrange it.